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We are your sassy, savvy personal team of Systems Queens

We present: bad-ass CRM Management to help you become the boss of your business, increase your profitability and gain hours back in your life

Creative entrepreneurs hire our team to streamline their systems and integrate and set up their CRMs. We specialize most specifically in Dubsado, Honeybook, Hubspot and Salesforce.

We’re glad you’re here! Let’s chat about how we’re about to change your entire life and business. While this might seem like a big promise, we stand behind it! 

Hi, I'm Maryanne

Founder of Systems Queens and fellow CEO. 

Communication is the cornerstone of my life and work, and I consider myself a boss in the best way possible. Between my years of experience and client testimonials, I’m told I have a gift for first listening and comprehending my client’s needs, then mapping out the critical path for an even more successful business.

Time is your most precious commodity. There are no do-overs and no matter how much money you have you can’t buy more of it. My work is the most rewarding when I’m given the opportunity to alleviate the major sources of stress in business-owners lives and give people their life back. Utilizing our services to harness the power of technology will streamline and automate the inefficient areas of your workflows, freeing up time so you can do the things you love with the people you adore.

From my beautiful office in Maple Ridge, essentially, I enjoy taking disorganized, high-level information and breaking it down into manageable steps–making sure a business’s systems are working FOR them, not against them. If you’re ready to say hello to more ease and less stress, click here to book a free consultation.

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Samantha Gagne (she/her)

Operations Manager

Samantha is a marketing and business development specialist with a proven track record of creating scalable growth in small business and corporate environments. She brings expertise in emerging tech and trends with a strong understanding of critical and core functions of leading SaaS products including Salesforce and Hubspot. She excels in building processes to future-proof businesses in the ever changing world of technology. 

Originally from Toronto, Canada, Sam now splits her time between T.O. and Mexico City where she spends her time climbing and hiking with her Doberman, Kurry, named after her favourite NBA player Steph Curry.

Our team of team of savvy CRM Specialists here to support massive shifts in the way you approach your systems, so that you’re able to spend time working with your clients and creating your dream lifestyle.

How do we do this? First we make your business more efficient! Below are just a few examples of the services we offer to streamline your business processes:

  • CRM Template Set Up (emails, packages, contracts, invoices, proposals, letterheads, etc)
  • User Interface Customization (Opportunities, Leads, Contacts, etc)
  • Importing and Migrating Data
  • Report and Dashboard Set Up and Configuration
  • Define Your Customer Journey
  • Building Workflows and Automations
  • App and Platform Integration Set Up and Configuration
 
Every business is different, so we approach your systems in a totally customized way! To learn more about how we can support you and your business, book a discovery call!
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Proud Members Of

Our Team

Alexis Mendivil (she/her)

Systems Specialist (Dubsado, Honeybook).

Alexis Mendivil is one of the team’s Certified Dubsado Specialists. She love all things automation! She has been freelancing since 2020 and has been able to work with solopreneurs, small agencies, and the tech industry. In her free time, she loves to travel and spend time with her two pugs, Geneva and Frank.

Elisabeth van der Wilt (she/her)

Elisabeth has been an executive assistant for six years and has run two businesses on her own. She is proud of making her clients happy, and considers herself multi-talented with a love of graphic design, writing novels, and her previous work in the birth field. She likes to be considered a one-stop shop from her office in Watson SK, with a go-getter attitude, and a down-to-earth personality. With the previous study in basic web design, graphics, and different systems, she feels like she can help with a multitude of projects.

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Ashleigh Begg (she/her)

Hubspot & Mailchimp Specialist

With over 10 years of marketing, graphic and web design experience, Ashleigh aims to bring more value to the time you’re spending on your business.

Working in a variety of design, project management, and marketing roles over the last decade, Ashleigh has developed a well-honed wheelhouse of creative and technical skills that can help you achieve outstanding marketing results. She thrives in finding simplified solutions for common business problems and keeping marketing projects intentional and on track.
Ashleigh loves getting real results for her clients – whether you want to automate marketing processes, set up stunning landing pages, or find new ways to engage with your target audience, she’s here to help!

Kit Pinault (she/her)

Systems Expert

Serial entrepreneur Kit, with a robust 15-year tenure in virtual business management, brings a wealth of experience marked by an extensive understanding of systems and workflows. Guided by a client-first philosophy, Kit approaches challenges with a strategic mindset, efficiently resolving pain points and consistently delivering results. Her friendly yet informed approach has earned a reputation for driving success through a combination of expertise and a focus on client satisfaction.

Yamini Machaa (she/her)

Salesforce Developer

Yamini is a 3 x Salesforce certified Admin and a 2 x Salesforce ranger with solid experience and knowledge on salesforce end-to-end implementation. Started her career as Business Analyst and then moved to the Salesforce eco-systems. She also has a multitude of experiences in out-of-the-box functionality, custom lightning, visual force, apex code development, and integrations. From her fully equipped Toronto ON office she brings over 10 years of IT and marketing experience to her clients and has worked across a wide range of digital marketing campaigns along with TV commercials and Movie Production. In her free time, she enjoys listening to audiobooks, podcasts, and creative writing and is an avid fan of the Great Canadian Baking Show, and can often be found making a mess in her kitchen.

Yamini Machha

Yamini Machaa (she/her)

Salesforce Developer

Yamini is a 3 x Salesforce certified Admin and a 2 x Salesforce ranger with solid experience and knowledge on salesforce end-to-end implementation. Started her career as Business Analyst and then moved to the Salesforce eco-systems. She also has a multitude of experiences in out-of-the-box functionality, custom lightning, visual force, apex code development, and integrations. Brings over 10 years of IT and marketing experience and has worked across a wide range of digital marketing campaigns along with TV commercials and Movie Production. In her free time, She enjoys listening to audiobooks, podcasts, and creative writing and is an avid fan of the Great Canadian Baking Show, and can often be found making a mess in her kitchen.

Tracy Hoskins (she/her)

Dubsado Specialist

Tracy is a seasoned project and operations management expert who specializes in system automation and social media management, amongst other areas of expertise. She prides herself in maintaining a high level of quality and attention to detail. She is dedicated to offering resourceful and effective business solutions. Her core goal is to represent the customer’s best interests by providing comprehensive support and focusing on novel techniques for achieving each objective.

Tracy Hoskins

Tracy Hoskins (she/her)

Social Media Maven & Dubsado Specialist

Tracy is a seasoned project and operations management expert who specializes in system automation and social media management, amongst other areas of expertise. She prides herself in maintaining a high level of quality and attention to detail. She is dedicated to offering resourceful and effective business solutions. Her core goal is to represent the customer’s best interests by providing comprehensive support and focusing on novel techniques for achieving each objective.

Bushra Ahmed (she/her)

Dubsado Specialist Intern

Bushra has over 10 years experience in customer service. She works with business owners from her Cumberland ON office, providing administrative services and enhancing their relationship with their customers. She is very organized, a quick learner and loves to finish off her to-do list as quickly as possible. She strongly believes in continuous learning which is what she aims for and this gives her an opportunity to always offer new services to her clients. She does not like the smell of coffee but she is an avid tea drinker. Also, she loves traveling and trying out new recipes in her free time.

Jennifer Staples (she/her)

Jobber Specialist

Jennifer is a seasoned project coordinator with over 20 years experience in both residential and heavy civil/commercial construction. Her project portfolio ranges from residential building projects to multi-million-dollar large scope projects for the private sector as well as municipal government sector. She currently works with small contractors from her Ottawa ON office, using her skills to help them grow their business and manage their day to day office functions including system set-ups such as Jobber, Joist, RazorSync, Newstar and others. She takes pride in helping small business owners reach their potential.

Lily Bern (she/her)

JaneApp Specialist

Lily has been a virtual assistant/online business manager since 2020. Over the past year, she has found her passion working alongside business owners in the health and wellness field- with a particular focus on the mental health space (counsellors, therapists, social workers etc). Through this, she has niched down and now specializes in setting up/providing training services from her beautiful office in Victoria BC, for a software called JaneApp- a booking/ digital charting system that practitioners use to streamline their daily processes with their clients/patients. 

Lily prides herself in providing a proficient, dedicated, and resourceful approach. She is truly passionate about helping her clients succeed and grow their practice. 

In her free time, Lily enjoys cooking, playing board games with friends, watching Bridesmaids (over and over and over again), and hanging with her tuxedo cat who is the star of all her Zoom meetings.

CRMs aren't a one-size-fits-all solution!

HOW DO YOU KNOW WHICH ONE TO CHOOSE? 

Every business has unique needs and goals for its CRM. To help you get started in your research, we’ve put together a handy guide to help you compare the prices, features, integrations and capabilities of TEN of today’s most popular CRMs. 

What's next?

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Let's work together to make your business more efficient and profitable!

Below are a few of the services we offer to streamline your business processes:

Services

1

Dubsado & Honeybook

Dubsado and Honeybook can do so much for you and your business! Let us help with strategy and support.

2

Salesforce

Let us set up your Salesforce to create the best sales, customer service, marketing automation and analytics systems in place.

3

Email Marketing Platform Automation

Email marketing doesn't have to be a drag! Let us put our expertise to use to set up your email marketing platform the best way for your business.

4

Hubspot

Let's get your inbound marketing, sales, and customer service in top shape.

5

Zapier

Let's save you time by automating repetitive tasks between two or more of your work apps.

6

CRM Services

Including both strategy sessions, VIP sessions and done-for-you builds, we have you covered.

Lovely Things Previous Clients Said

FREQUENTLY ASKED QUESTIONS

Have a Question?

Here are some of the most common we get asked! If your question isn’t in this list, reach out and we’ll get it answered for you.

Before you choose a CRM for your business, you need to make sure you know what business needs you require your CRM to solve. First, write out everything you need it to do and make sure to note which needs are deal breakers. Then, figure out what your budget will be for your CRM, and consider how much you can afford to pay per month for it. Then you can start to figure out which CRMs would best serve you. Feel free to use our free CRM Comparison Guide here, or book a consult!

A workflow, or an ‘automation’ is a set of repeatable steps or activities that work together and are trigger sequentially, to achieve a goal or a task. An example could be your ‘Client Onboarding Workflow’, which might start once your client signs your contract, for example. The signing of the contract could trigger the next step, which might be to change their project status in your CRM, or perhaps the signing of the contract triggers a gift card being sent to the client to welcome them, etc. The goal of a workflow is to save you time and to utilize your systems to do the work FOR you.

There are MANY different options of integrations you could set up for your CRM. Depending on which CRM you have, or choose, there will likely be some integrations that are available ‘out of the box’, or that come built in for that CRM, and then you can set up many, many other integrations via a program like Zapier. Think about what other systems you are already using that either can’t be replaced by your CRM, or that you just aren’t willing to give up. Examples could be your email marketing program (like Mailchimp), or your accounting software (like Quickbooks).

Lead stages indicate where a lead or potential client is in their journey with you, from initial inquiry, to becoming your client. Some examples might be ‘New’, when they’ve only just inquired, or ‘Discovery Call Booked, once they’ve booked a consult with you, or ‘Contract Signed’, once they’ve signed are officially your client!

A good onboarding process is one that makes your client feel taken care of and communicated with, and also gets you the information that you need in order to begin work with the client. Think of all of the steps or tasks that need to happen once someone signs with you. Write it all down, and decide the order in which it needs to happen, and make sure to take note if a step is dependant on something else happening first. Once you decide on a solid onboarding process, you can turn that into a repeatable workflow, to take some of the steps out of your hands.

After you submit the Contact form, you will receive an email from me with an invitation to schedule a Discovery Call. You can use this link to find a date and time that work for you. During the Discovery Call, I want to learn more about your business, find out which systems you are currently using , and hear about your pain points and wishlist. After we connect on a Discovery Call, I will be sending you a proposal/quote with the details of a few packages I think could work for you, and then the ball is in your hands!

Our team of experts at The Systems Queens is an all female and female identifying group of bad-ass women in tech. We truly listen and truly care about your frustrations, and your dreams, and we want to make it better! We also take extra time to make sure our clients are trained and ready to use their systems in their day to day. We won’t leave you hanging!

Typically, it will take on average 4 weeks. It all really depends on how quickly we are able to get in touch with you and most importantly, how quickly you can get us the content needed to set up your CRM! Sometimes it takes less time, sometimes it takes more time. If you need your CRM set up way faster, check out our VIP Package (Done in a Day (ish)!)

No! User training is included in our set up packages. This is a session where we will meet with you as well as any other stakeholders/users in your business and go over the new CRM, show all of the parts and functions, and go over what a typical workflow would look like in your day to day. Two weeks of post project support is included as well, and you are free to reach out to us in that time about anything going wrong, or if you’re not understanding anything. Need more support? We also offer Support packages, made of various amounts of hours–to be used as needed to help you along the way!

Systems consultants provide support to assist individual clients or organizations with the planning, setup, configuration, and operation of their technology systems. They also assess and analyze the user’s needs, and recommend solutions that would best achieve their desired objectives.

CRMs aren’t a one-size-fits-all solution!

HOW DO YOU KNOW WHICH CRM TO CHOOSE?

Find the perfect fit for your business with our FREE guide to the top 19 CRMs on the market. Compare prices, features, and capabilities to make an informed decision that meets your unique needs and goals.

Learn How to Create Your Own Client Journey!
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